Privacy Policy

Effective Date: April 7, 2025

This privacy policy explains how Custom Countdown Top ("we", "our", or "us") collects, uses, and protects any personal information provided by users ("you", "your") when installing and using our app on a Shopify store.

Information We Collect

When you install our app, we access basic store information via Shopify's API including your shop domain and access token. We do not collect or store any customer data or sensitive payment information.

How We Use Your Information

We use your shop data solely to display and manage the countdown banner on your store. This includes saving settings like banner text, start and end times, and visual customization options.

Data Storage

All shop-related settings are securely stored in our private database and are only used to provide functionality to your store. We do not share or sell your data to third parties.

App Uninstallation

If you uninstall the app, all your store data including banner configurations will be automatically deleted from our database.

Customer Data

Our app does not access or store any customer data. However, we comply with Shopify’s privacy requirements for data erasure requests as part of GDPR/CCPA compliance.

Security

We are committed to ensuring that your information is secure. We use industry-standard encryption and protection mechanisms to safeguard your data.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will update the date at the top of this page and notify users via the app dashboard.

Contact Us

If you have any questions about this Privacy Policy, feel free to contact us at info@startdesigns.com.